Fox Studios - Scratch - Notice history

Experiencing partially degraded performance

Main Website - Operational

100% - uptime
Jan 2025 · 100%Feb · 100%Mar · 99.6%

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Jan 2025
Feb 2025
Mar 2025

Forum Site (https://blog.foxstudiosscratch.space) - Operational

100% - uptime
Jan 2025 · 100%Feb · 100%Mar · 100%

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Jan 2025
Feb 2025
Mar 2025

HypeBlu - Operational

99% - uptime
Jan 2025 · 100%Feb · 100%Mar · 97.4%

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Jan 2025
Feb 2025
Mar 2025
96% - uptime

FSS Music Bot - Operational

TicketFox - Operational

Fox Studios - Scratch™ (discord bot) - Operational

83% - uptime
Jan 2025 · 99.4%Feb · 69.3%Mar · 78.2%

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Jan 2025
Feb 2025
Mar 2025

FSS Auto-Moderation Bot - Operational

100% - uptime
Jan 2025 · 100%Feb · 100%Mar · 100%

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Jan 2025
Feb 2025
Mar 2025
Degraded performance

Third Party: Github → Pull Requests - Degraded performance

Third Party: Github → Webhooks - Operational

Third Party: Github → Packages - Operational

Third Party: Github → Issues - Degraded performance

Third Party: Github → Actions - Degraded performance

Third Party: Github → Git Operations - Operational

Third Party: Github → Pages - Degraded performance

Third Party: Github → API Requests - Degraded performance

Third Party: Github → Codespaces - Operational

Third Party: Github → Copilot - Operational

Notice history

Mar 2025

FORUM MAINTENANCE
  • Resolved
    UTC
    Resolved

    Maintenance complete.

  • Investigating
    UTC
    Investigating

    We are performing some maintenance on our forum site. Users may have trouble accessing the forum during this time.

FORUM DOWNTIME
  • Resolved
    UTC
    Resolved

    Seems as if everything is fine, yet again. Smh.

  • Investigating
    UTC
    Investigating

    We are investigating reports of slow response times & reports of our forum site not loading.

TEST - IGNORE
  • Resolved
    UTC
    Resolved

    testing done, thx for ignoring <3

  • Investigating
    UTC
    Investigating

    NOT AN AUTOMATED INCIDENT

    This is just a test. Ignore this. The Forum Site is not under maintenance.

Multiple Service Downtime
  • Resolved
    UTC
    Resolved

    everything is officially fixed (thankfully)

  • Monitoring
    UTC
    Monitoring

    We have pushed out a fix, restarted all servers, and (hopefully) brought everything back online

  • Identified
    UTC
    Identified

    We have found the issue and are working on recovering all services now. Oh- and the main site has recovered.

  • Update
    UTC
    Update

    The main website is now completely offline. Looking into it.

  • Update
    UTC
    Update

    We are still unsure why all of our services are down, but our forum site seems to be back up. Continuing to look into the issue.

  • Update
    UTC
    Update

    All of our services are officially down, we are unsure of the cause at this time.

  • Update
    UTC
    Update

    Our services are slowly deteriorating, looking into it.

  • Investigating
    UTC
    Investigating

    We are aware that our Discord Bot is offline, and are looking into it.

Sign Up Issues
  • Resolved
    UTC
    Resolved

    We can now confidentially say that the Sign Up portion of our Forum site has been fixed. Keep scratchin'!

  • Monitoring
    UTC
    Monitoring

    Monitoring usage of the sign up page, should be all set.

  • Identified
    UTC
    Identified

    We have identified the issue with our database and are working on a fix as we speak.

  • Investigating
    UTC
    Investigating

    We are investigating reports of people having trouble signing up for our Forum Site.

Feb 2025

bot died oops
  • Resolved
    UTC
    Resolved

    bot is back up, everything is fine 👍

  • Monitoring
    UTC
    Monitoring

    Bot appears to be back online, monitoring it as we speak.

  • Investigating
    UTC
    Investigating

    yeah investigating it rn

unexpected downtime
  • Resolved
    UTC
    Resolved

    We have monitored our servers recovery and has confirmed the successful recover of our bot.

  • Monitoring
    UTC
    Monitoring

    We are monitoring the recovery of our servers

  • Investigating
    UTC
    Investigating

    the discord bot is experiencing some issues causing it to be offline. we are looking into the cause.

Jan 2025

Routine Maintenance
  • Resolved
    UTC
    Resolved

    Maintenance was performed, bot is back online.

  • Identified
    UTC
    Identified

    We are currently performing routine maintenance on our Discord Bot. During this time, it will be offline & unavailable.

Delayed Discord Product Response Times
  • Resolved
    UTC
    Resolved

    We are now able to say that our Discord Products have regular response times once again.

    We thank you all for your patience and understanding.

  • Monitoring
    UTC
    Monitoring

    Our 3rd party team has informed us that the slowed response time has been fixed, and we are monitoring the recovery of our Discord Products.

  • Identified
    UTC
    Identified

    We have identified the issue, and our 3rd party maintenance team is working on it now.

  • Investigating
    UTC
    Investigating

    We are investigating reports of our Discord Product(s) having a delayed response time, with some being 10-30 seconds.

Bot giving unexpected errors.
  • Resolved
    UTC
    Resolved

    The bot error issue has been fixed! (we tested it this time)

    enjoy the new & improved bot!

  • Monitoring
    UTC
    Monitoring

    We have pushed out a fix, and are hoping it fixes our bots issues.

  • Identified
    UTC
    Identified

    We have identified the issue that is causing the bot to act in this unexpected way, and are working on a fix.

  • Update
    UTC
    Update

    We have confirmed the reports of our Discord Bots' Slash Commands not loading and not appearing online in select servers and are actively looking into the issue.

  • Investigating
    UTC
    Investigating

    We are investigating reports of our Discord Bots Slash Commands not loading and not appearing online in servers.

Bot Downtime
  • Resolved
    UTC
    Resolved

    we apologize for the last status message, it was an internal test message that ended up going public haha

  • Investigating
    UTC
    Investigating

    the snack that smiles back :)

Jan 2025 to Mar 2025

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