Duration: 3 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Jul 23, 14:54:00 GMT+0
Investigating - We are currently looking into an issue with our Forum Site. Users are unable to use OAuth for unknown reasons..

Jul 23, 14:57:24 GMT+0
Resolved - We have made the decision to temporarily disable support for Google OAuth until we reopen in September..

Duration: 1 day and 50 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Jun 27, 15:31:53 GMT+0
Investigating - We are currently investigating reports of users being unable to post on our forum site..

Jun 27, 18:08:50 GMT+0
Identified - We have identified & are continuing to work on a fix for the issues with posting..

Jun 27, 22:12:28 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Posting should be fixed..

Jun 28, 16:22:14 GMT+0
Resolved - This incident has been resolved..

Duration: 26 days and 17 hours

Affected Components: , FSS Music Bot, TicketFox, Fox Studios - Scratch™ (discord bot), FSS Auto-Moderation Bot, Discord Bot →

Aug 30, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 5, 23:00:00 GMT+0
Identified - We have officially backed up all bot code & data to the cloud so they can be sunsetted temporarily during the summer. This means that all of our Discord Bots will be offline most of the summer and will return in late August or early November. If you want any economy data or non-moderation data removed, please open a ticket in our Discord Server! (<https://www.foxstudiosscratch.space/discord>) Thanks for an amazing season, and we can't wait for you all to see our major additions once the bots come back in August!.

Jun 5, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 23 hours and 15 minutes

Affected Components: Main Website, Forum Site (https://blog.foxstudiosscratch.space)

May 22, 11:00:00 GMT+0
Resolved - Servers propagated successfully..

May 21, 11:44:46 GMT+0
Investigating - Somehow literally everything went down, looking into it.

May 21, 11:52:47 GMT+0
Identified - We have identified the issue as an issue with server propagation and have forwarded the incident to our engineers..

May 21, 12:28:29 GMT+0
Monitoring - Servers will be repropagating throughout the next 24-48 hours. We thank you for your patience during this time..

Duration: 1 hour and 1 minute

Affected Components: Main Website

May 12, 10:53:14 GMT+0
Investigating - Throughout the morning you may notice some parts of our website, specifically the Roblox portion, undergo some changes. Some portions of the website may be modified, removed, changed, or archived. Please pardon the look during this time..

May 12, 11:54:35 GMT+0
Resolved - Maintenance has been completed. Thank you for your patience! <3.

Duration: 4 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Apr 28, 11:40:46 GMT+0
Investigating - We are looking into reports of people being unable to login to our forum site..

Apr 28, 11:43:02 GMT+0
Identified - We have figured out that the issue is with a misconfigured DNS state and are pushing a fix..

Apr 28, 11:44:30 GMT+0
Resolved - We have fixed the misconfigured DNS state and everything is all set. Thanks for your patience! <3.

Duration: 13 minutes

Affected Components: Main Website

Apr 14, 11:11:38 GMT+0
Investigating - We are aware of a situation causing our naked domain to not work. Please continue using https:/www.foxstudiosscratch.space for the time being until we can identify the source of the issue. We have contacted our domain host & google to try to identify & isolate & recover from this situation..

Apr 14, 11:24:54 GMT+0
Resolved - We have fixed the issue. Google unfortunately only allows our naked domain to have http:// not https://, but our normal domain, <https://www.foxstudiosscratch.space> will continue to use https://. We apologize for any inconvenience caused..

Duration: 36 minutes

Affected Components: FSS Auto-Moderation Bot

Apr 7, 14:26:06 GMT+0
Identified - We have identified the issue within the bots code and are working on a fix..

Apr 7, 14:05:41 GMT+0
Investigating - We are aware of an issue causing automation configurations to not save or load from our bot for some users, and are looking into it..

Apr 7, 14:41:50 GMT+0
Resolved - Database issue has been resolved. Thanks for your patience! <3.

Apr 7, 14:35:34 GMT+0
Monitoring - We have pushed out a fix and are looking forward to a successful recovery..

Duration: 2 hours and 42 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Mar 26, 14:42:19 GMT+0
Resolved - Maintenance complete..

Mar 26, 12:00:13 GMT+0
Investigating - We are performing some maintenance on our forum site. Users may have trouble accessing the forum during this time..

Duration: 4 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Mar 24, 17:00:52 GMT+0
Resolved - Seems as if everything is fine, yet again. Smh..

Mar 24, 16:56:41 GMT+0
Investigating - We are investigating reports of slow response times & reports of our forum site not loading..

Duration: 15 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Mar 19, 11:40:30 GMT+0
Investigating - _NOT AN AUTOMATED INCIDENT_ This is just a test. Ignore this. The Forum Site is not under maintenance..

Mar 19, 11:55:09 GMT+0
Resolved - testing done, thx for ignoring <3.

Duration: 19 hours and 3 minutes

Affected Components: Main Website, HypeBlu, Fox Studios - Scratch™ (discord bot), Forum Site (https://blog.foxstudiosscratch.space)

Mar 19, 11:32:46 GMT+0
Resolved - everything is officially fixed (thankfully).

Mar 18, 16:30:04 GMT+0
Investigating - We are aware that our Discord Bot is offline, and are looking into it..

Mar 18, 16:32:00 GMT+0
Investigating - Our services are slowly deteriorating, looking into it..

Mar 18, 16:34:14 GMT+0
Investigating - All of our services are officially down, we are unsure of the cause at this time..

Mar 18, 16:36:19 GMT+0
Investigating - We are still unsure why all of our services are down, but our forum site seems to be back up. Continuing to look into the issue..

Mar 18, 16:48:39 GMT+0
Investigating - The main website is now completely offline. Looking into it..

Mar 18, 16:50:25 GMT+0
Identified - We have found the issue and are working on recovering all services now. Oh- and the main site has recovered..

Mar 18, 16:54:16 GMT+0
Monitoring - We have pushed out a fix, restarted all servers, and (hopefully) brought everything back online.

Duration: 3 days and 26 minutes

Affected Components: Forum Site (https://blog.foxstudiosscratch.space)

Mar 14, 13:33:57 GMT+0
Monitoring - Monitoring usage of the sign up page, should be all set..

Mar 14, 11:47:09 GMT+0
Investigating - We are investigating reports of people having trouble signing up for our Forum Site..

Mar 14, 12:05:37 GMT+0
Identified - We have identified the issue with our database and are working on a fix as we speak..

Mar 17, 12:13:09 GMT+0
Resolved - We can now confidentially say that the Sign Up portion of our Forum site has been fixed. Keep scratchin'!.

Duration: 2 hours and 55 minutes

Affected Components: Main Website

Mar 7, 18:42:35 GMT+0
Identified - The main site is currently down in some areas while our new domain ([www.foxstudiosscratch.space](http://www.foxstudiosscratch.space)) propagates. .

Mar 7, 20:15:27 GMT+0
Identified - Servers are continuing to propagate. We're almost there!.

Mar 7, 21:37:18 GMT+0
Resolved - Propagation successful! Visit our NEW DOMAIN with <https://foxstudiosscratch.space> :D.

Duration: 5 days, 23 hours and 24 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Mar 4, 13:16:13 GMT+0
Investigating - we dont know what happened, looking into it.

Mar 10, 12:40:17 GMT+0
Resolved - back online (we lost the /whois command in the process :c).

Duration: 7 days, 19 hours and 14 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Feb 20, 12:37:36 GMT+0
Resolved - bot is back up, everything is fine 👍.

Feb 12, 17:23:39 GMT+0
Investigating - yeah investigating it rn.

Feb 19, 15:18:10 GMT+0
Monitoring - Bot appears to be back online, monitoring it as we speak..

Duration: 19 hours and 50 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Feb 11, 18:38:27 GMT+0
Investigating - the discord bot is experiencing some issues causing it to be offline. we are looking into the cause..

Feb 12, 13:59:48 GMT+0
Monitoring - We are monitoring the recovery of our servers.

Feb 12, 14:28:19 GMT+0
Resolved - We have monitored our servers recovery and has confirmed the successful recover of our bot..

Duration: 14 days, 18 hours and 44 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Jan 26, 17:43:22 GMT+0
Identified - We are currently performing routine maintenance on our Discord Bot. During this time, it will be offline & unavailable..

Feb 10, 12:27:42 GMT+0
Resolved - Maintenance was performed, bot is back online..

Duration: 27 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Jan 21, 15:07:35 GMT+0
Investigating - We are investigating reports of our Discord Product(s) having a delayed response time, with some being 10-30 seconds..

Jan 21, 15:24:56 GMT+0
Monitoring - Our 3rd party team has informed us that the slowed response time has been fixed, and we are monitoring the recovery of our Discord Products..

Jan 21, 15:35:00 GMT+0
Resolved - We are now able to say that our Discord Products have regular response times once again. We thank you all for your patience and understanding..

Jan 21, 15:14:39 GMT+0
Identified - We have identified the issue, and our 3rd party maintenance team is working on it now..

Duration: 9 hours and 34 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Jan 12, 05:16:03 GMT+0
Monitoring - We have pushed out a fix, and are hoping it fixes our bots issues..

Jan 12, 05:56:21 GMT+0
Resolved - The bot error issue has been fixed! (we tested it this time) enjoy the new & improved bot!.

Jan 11, 20:21:58 GMT+0
Investigating - We are investigating reports of our Discord Bots Slash Commands not loading and not appearing online in servers..

Jan 11, 20:51:34 GMT+0
Investigating - We have confirmed the reports of our Discord Bots' Slash Commands not loading and not appearing online in select servers and are actively looking into the issue..

Jan 12, 03:41:33 GMT+0
Identified - We have identified the issue that is causing the bot to act in this unexpected way, and are working on a fix..

Duration: 20 minutes

Affected Components: Fox Studios - Scratch™ (discord bot)

Jan 11, 04:51:32 GMT+0
Resolved - we apologize for the last status message, it was an internal test message that ended up going public haha.

Jan 11, 04:31:31 GMT+0
Investigating - the snack that smiles back :).

Duration: 44 minutes

Affected Components: HypeBlu

Dec 9, 12:47:53 GMT+0
Investigating - Nope, it’s still messed up. Investigating..

Dec 9, 12:21:04 GMT+0
Investigating - We are investigating reports of Profile Issues with HypeBlu..

Dec 9, 12:25:29 GMT+0
Identified - We have identified the Profile Issues, and are working on a fix..

Dec 9, 12:31:55 GMT+0
Investigating - we don’t know what happened but the entire site went offline, investigating.

Dec 9, 12:40:39 GMT+0
Identified - We have identified the issue causing HypeBlu to be offline, and are working on a fix..

Dec 9, 12:46:52 GMT+0
Monitoring - We are monitoring the recovery of HypeBlu..

Dec 9, 13:04:38 GMT+0
Resolved - we gave up trying to fix it as we planned to depreciate it at a future date for V2 of HypeBlu..

Duration: 17 days, 20 hours and 25 minutes

Affected Components: Main Website

Sep 26, 17:21:02 GMT+0
Investigating - The main site is down, investigating.

Sep 26, 17:22:02 GMT+0
Investigating - Until we can resolve this issue, please use this temporary domain: <https://sites.google.com/view/fox-studios-scratch/home>.

Oct 3, 13:38:45 GMT+0
Identified - yeah so someone got upset we banned them and now we are getting ddosed rip.

Nov 14, 13:45:51 GMT+0
Resolved - we have just scrapped the domain, use the following domain until we acquire a new domain: <https://sites.google.com/view/fox-studios-scratch/home>.

Affected Components: Fox Studios - Scratch™ (discord bot)

Sep 19, 12:06:51 GMT+0
Resolved - TicketFox and the FSS Music Bot are down as they are now used as testing bots. The Fox Studios - Scratch Bot, however, is alive!.

Duration: 55 minutes

Affected Components: Main Website

Sep 17, 12:36:08 GMT+0
Resolved - Our site is back up is Australia. Thank you for your patience!.

Sep 17, 11:40:59 GMT+0
Investigating - We are currently investigating reports of our main website experiencing some downtime..

Sep 17, 12:10:14 GMT+0
Identified - We have identified the issue with the site, and are working on resolving the downtime now..

Sep 17, 11:47:24 GMT+0
Investigating - We have confirmed reports of our main website experiencing some downtime in some regions, with our site redirecting to our 404 page. Currently, the only regions experiencing downtime are the following: * Victoria * South Australia * New South Wales & ACT * Tasmania * Queensland At this time, only parts of Australia are experiencing the outage. We are working to identify the issue..

Sep 17, 12:14:30 GMT+0
Monitoring - We have pushed out a fix, and are monitoring the recovery of the site in Australia..

Duration: 13 days, 5 hours and 56 minutes

Affected Components: , FSS Music Bot, TicketFox, Fox Studios - Scratch™ (discord bot), Discord Bot →

Aug 29, 11:19:42 GMT+0
Identified - Our bot is currently experiencing downtime as we work to maintain its server..

Dec 10, 17:15:31 GMT+0
Resolved - automated system didn't automatically resolve this incident when it should have..

Duration: 1 hour and 18 minutes

Affected Components: , Discord Bot →

Aug 5, 18:10:00 GMT+0
Identified - The VC part of the bot is currently bugged. To try to fix this, the bot will be online and offline every few min it es as we push out updates. .

Aug 5, 18:10:01 GMT+0
Identified - Maintenance is now in progress.

Aug 5, 19:28:08 GMT+0
Completed - We have done all that we can for today. We have identified the cause of our issue, and will attempt to work on it later this week..

Duration: 5 minutes

Affected Components: , Discord Bot →

Jul 28, 16:33:34 GMT+0
Completed - Bot restart successful, normal operations have resumed! Thank you for your patience!.

Jul 28, 16:32:00 GMT+0
Identified - Update pushed out, bot restarting.

Jul 28, 16:29:00 GMT+0
Identified - We are pushing out a bug fix for the Discord bot..

Duration: 53 minutes

Affected Components: , Discord Bot →

Jul 11, 13:45:25 GMT+0
Completed - Took way to long to complete, but everything is all set now, and bot is back up! Thank you all for your patience! \-FSS Team.

Jul 11, 12:52:00 GMT+0
Identified - The discord bot will be restarting at this moment to reset the economy database. During this time, the bot will be down for a few moments. We thank you all for your patience!.

Duration: 2 minutes

Affected Components: , Discord Bot →

May 31, 12:08:00 GMT+0
Completed - Maintenance has completed successfully.

May 31, 12:06:00 GMT+0
Identified - The bot will be down temporarily to push out an update..

May 31, 12:06:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 5 minutes

Affected Components: , Discord Bot →

May 14, 12:04:00 GMT+0
Identified - We have scheduled maintenance beginning now on our bot. This maintenance will push out an update. As always, report any bugs in our discord!.

May 14, 12:09:00 GMT+0
Completed - Maintenance has completed successfully.

May 14, 12:04:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 5 hours

Affected Components: , Discord Bot →

Feb 27, 12:55:00 GMT+0
Identified - Our Discord Bot will be down for a short period of time so we can push out an update. The bot will do a quick restart, which should take less than 5 minutes..

Feb 27, 13:00:00 GMT+0
Completed - Update has been successfully pushed out!.

Feb 27, 12:55:01 GMT+0
Identified - Update is being pushed out.

Duration: 10 minutes

Affected Components: , Discord Bot →

Feb 23, 15:11:01 GMT+0
Identified - Maintenance is now in progress.

Feb 23, 15:21:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 23, 15:11:00 GMT+0
Identified - Our Discord Bot will be down for a short period of time so we can perform maintenance on it. During this time, the bot may appear online (likely will appear offline) but will not reply to any commands. It will be down for about 10 minutes. After the maintenance is finished, the bot will be responsive again..